Answers to your Questions
What Shipping Methods Are Available?
We ship Monday through Friday. All orders are shipped USPS Priority or UPS and international orders are shipped FedEx International Priority, DHL or UPS.
How Long Will It Take To Get My Package?
This will depend on the day the order was placed and the shipping service selected. Once you have the tracking number please allow time for it to enter the carrier’s system and update.
Do You Ship Internationally?
You are responsible to know the import regulations for your country. Please research all peptides to ensure that they are legal for importation PRIOR to ordering. Once the order has left our premises we cannot be held responsible for customs delays. Most countries will have no trouble but we post this disclaimer in the off chance that there is an issue.
If, by chance, the order is returned to us and you wish to have a refund then we will do so only after we have received the goods back. The refund will be calculated as Total cost less shipping and a 15% restocking fee for a total of an 85% refund not including shipping. We advise you to review our Shipping Policies.
ORDERS AND RETURNS
How Can I Cancel Or Change My Order?
If you have an error with any of your orders please contact us immediately to fix this. We want to ensure 110% satisfaction from our customers. You can email us at firstname.lastname@example.org for the fastest response with any issues you may have.
How Do I Track My Order?
Each order will have an email confirmation sent to them after the purchase is completed. In that email you will have a tracking number that you can use to check the status of the order. Visit our Order Tracking Page to get started.
What Information Is Collected?